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We hand pack every order to ensure every item is shipped and received in its original condition. We ship orders Tuesday through Friday and they are shipped within two business days of receiving payment. However, we do our best to ship as early as possible, like the same day payment is received. If you need it urgently, send us a message. We are happy to help.
All shipping times are determined by carriers. Shipping time begins when package leaves facility, not when order is placed.
We ship via USPS (United States Postal Service) and UPS. The shipping cost includes shipping, handling and insurance. Please contact us if your purchase is not received within the estimated time.
On orders above $70 we offer free shipping via USPS Priority Mail.
Shipping Cost is $6 Via USPS Priority Mail to one shipping address. We can mail to multiple addresses and it costs $6 to each address.
Shipping Cost is $11 via UPS Regular Ground to one shipping address. Shipping to multiple addresses costs $11 per address.
We do not accept returns. Exchanges are accepted within 30 days from date of purchase. Products must be in original condition. Exchange will not be accepted if product is damaged, modified or altered. Shipping cost are paid by buyers. Contact us before mailing for exchange.
If an item is lost by shipping carrier, a refund will be issued as soon as we receive refund from carrier. Send us a message, we are here to help.
Holiday Exchange Policy
Exchanges are allowed until January 5th for items purchased through November. This time extension is for clients who buy holiday gifts in November and might need time for exchanges.